GlobalProtect VPN FAQs – Get Answers Fast

GlobalProtect VPN is a secure remote access solution by Palo Alto Networks, designed to connect users to corporate networks safely from any location. It supports multiple modes like Always-On VPN, Remote Access VPN, and Per App VPN.

GlobalProtect is primarily for enterprise users, typically provided by organizations to their employees for secure access to internal resources. Contact your IT administrator to check eligibility.

GlobalProtect is a commercial solution by Palo Alto Networks, usually included as part of an enterprise subscription. Check with your organization or Palo Alto Networks for licensing details.

You can download GlobalProtect from our download page or your organization’s portal. Follow the installation steps in our setup guide for detailed instructions.

Your portal URL (e.g., vpn.yourcompany.com) is provided by your IT administrator. Check your organization’s VPN setup instructions or contact IT support.

Yes, administrative privileges are required to install GlobalProtect on Windows and macOS. Contact your IT admin if you lack permissions.

GlobalProtect supports Windows 10/11, macOS 11.0+, iOS 10.3+, Android 7.0+, and select Linux distributions (e.g., Ubuntu 18.04+, CentOS 7+). See our download page for details.

Yes, GlobalProtect is available for iOS (10.3+) and Android (7.0+). Download the app from the App Store or Google Play via our download page.

Verify your portal URL, check your internet connection, and ensure your credentials are correct. If issues persist, check firewall settings or contact your IT administrator. See our setup guide for more tips.

This could be a browser issue. Try clearing cookies, using a different browser, or reinstalling GlobalProtect. Check our setup guide for detailed troubleshooting steps.